Contact Us
Contact Us


August 2019 Airline On-time Performance

September 1, 2019

Living in the age of big data allows airlines to take a deeper look at how to improve on-time performance. […]

Living in the age of big data allows airlines to take a deeper look at how to improve on-time performance.

Airlines can now rapidly generate visibility to flag operational issues, by building on-time metrics into their performance tracking dashboards. Airlines are now using data analytics to monitor on-time performance by route, by airport and by aircraft, in order to rapidly surface issues to make changes and gradually improve operations. The most data-driven airlines also hold frequent operational meetings where team members from across the airline gather to analyze individual details that had an impact on on-time performance.

Note: A flight is considered “on time” if the aircraft arrives at the gate within 14 minutes 59 seconds (less than 15 minutes) of the scheduled arrival time.

On-time Arrival Performance of All Major Global Airlines
All Flights (Network)

  1. LATAM Airlines 89.52%
  2. Aeroflot 89.43%
  3. Singapore Airlines 86%
  4. KLM 85.87%
  5. Delta Air Lines 83.38%
  6. SriLankan Airlines 82.84%
  7. Iberia 82.25%
  8. SA AVIANCA 81.48%
  9. SAS 81.18%
  10. Emirates 80.5%

On-time Arrival Performance of Major Airlines by Region
All Flights (Network)


  1. Singapore Airlines 86%
  2. Air New Zealand 85.4%
  3. SriLankan Airlines 82.84%
  4. Garuda Indonesia 81.71%
  5. ANA 79.77%


  1. Aeroflot 89.43%
  2. KLM 85.87%
  3. Iberia 82.25%
  4. SAS 81.18%
  5. Air France 78.3%

Latin America

  1. Copa Airlines 93.47%
  2. LATAM Airlines 89.52%
  3. Azul 85.76%
  4. Aerolineas Argentinas 84.67%
  5. Gol 81.74%

Middle East & Africa

  1. Air Arabia 82.83%
  2. Emirates 80.5%
  3. Oman Air 80.41%
  4. Qatar Airways 79.29%
  5. Turkish Airlines 75.26%

North America

  1. Delta Air Lines 83.38%
  2. Southwest Airlines 82.28%
  3. Alaska Airlines 81.63%
  4. WestJet 81.45%
  5. American Airlines 78.15%

On-time Arrival Performance of Low-cost Carriers
All Flights (Network)

  1. Air Do 89.21%
  2. Sky Airline 87.15%
  3. Azul 85.76%
  4. Iberia Express 85.06%
  5. StarFlyer 84.29%

Accomplishing more with OTP

On-time arrival performance not only drives positive customer experiences, but it also drives operational efficiencies that reduce cost and improves the bottom line. Cirium is the trusted source of measuring arrival performance for airlines and airports around the globe.

Our monthly OTP reports are just the beginning of what you can access. We offer an OTP Analysis Workbook that provides a comprehensive and granular analysis of key performance metrics. These workbooks include visualizations and reports focusing on airline and alliance benchmarking, departure and arrival statistics, trend analysis, carrier performance comparison, and daily/hourly analysis.

You’ll find these related articles in the Thought Cloud:

Airlines looking for more about on-time excellence

Airports and airlines can calculate revenue by route

Check out the highlights from our monthly OTP report below or request a demo of our premium analytics workbooks.

RELX logo