The passenger experience is fast becoming a key improvement area for airlines and being on time is a critical contributor to that experience. Our monthly on-time performance (OTP) report comes from an analysis of more than 120,000 operated flights per day, along with real-time flight status, departure and arrival data curated from over 600 global sources.
The airlines topping the rankings should be immensely proud of their performance and for enabling the millions of passengers that fly with them to arrive at their destination on time.
A flight is considered “on time” if the aircraft arrives at the gate within 14 minutes 59 seconds (less than 15 minutes) of the scheduled arrival time.
Check out the highlights from our monthly OTP report below.
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On-time Arrival Performance of All Major Global Airlines
All Flights (Network)
- Alitalia 90.12%
- Iberia 90.02%
- Singapore Airlines 90.01%
- Austrian 87.84%
- KLM 87.35%
- ANA 86.21%
- Air France 86.15%
- JAL 86.15%
- South African Airways 85.99%
- Qatar Airways 84.31%
On-time Arrival Performance of Major Airlines by Region
All Flights (Network)
Asia-Pacific
- Singapore Airlines 90.01%
- ANA 86.21%
- JAL 86.15%
- Malaysia Airlines 86.01%
- Virgin Australia 84.36%
Europe
- Alitalia 90.12%
- Iberia 90.02%
- Aegean Airlines 89.70%
- Air Europa 89.27%
- Austrian 87.84%
Latin America
- Copa Airlines 94.95%
- Aerolineas Argentinas 87.04%
- Aeromexico 83.95%
- LATAM Airlines 81.2%
- Azul 80.9%
Middle East & Africa
- South African Airways 85.99%
- Qatar Airways 84.31%
- Emirates 81.45%
- Kenya Airways 80.3%
- Ethiopian Airlines 77.26%
North America
- Delta Air Lines 80.33%
- Spirit Airlines 79.23%
- American Airlines 77.78%
- Allegiant Air 76.27%
- Southwest Airlines 76.08%
On-time Arrival Performance of Low-cost Carriers
All Flights (Network)
- StarFlyer 91.78%
- Hong Kong Express 91.49%
- Skymark Airlines 91.24%
- Germanwings 90.82%
- Iberia Express 89.25%
Accomplishing more with OTP
On-time arrival performance not only drives positive customer experiences, but it also drives operational efficiencies that reduce cost and improves the bottom line. Cirium is the trusted source of measuring arrival performance for airlines and airports around the globe.
Our monthly OTP reports are just the beginning of what you can access. We offer an OTP Analysis Workbook that provides a comprehensive and granular analysis of key performance metrics. These workbooks include visualizations and reports focusing on airline and alliance benchmarking, departure and arrival statistics, trend analysis, carrier performance comparison, and daily/hourly analysis.
