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On-Time Performance

The Monthly On-Time Performance Report – March 2024

April 11, 2024

March 2024 On-Time Performance Reports for Airlines and Airports

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    GLOBAL SUMMARY – March 2024

    Qatar Airways (QR) is this month’s global airline leader with an OTP of 87.36%, a 4-point increase over February’s performance. Pegasus Airlines (PC), a new name in the top-ranking list, has emerged as the runner-up in the global airline category with an OTP of 87.14%. Pegasus Airlines also showed the highest performance improvement among the top rankers in March, with an impressive 10-point improvement over last month’s OTP of 76.80%. Sabiha Gokcen International Airport (SAW), which serves as a hub for Pegasus Airlines, improved by nearly 9-points compared to previous month’s performance of 75.97%. The airport concluded the month with an OTP of 84.81%.

    After finishing in seventh place last month, Avianca (AV) ascended to third place with an OTP of 87.05%. Despite a near four-point decline in performance this month, Aeromexico (AM) still held on to the fourth-place position with an OTP of 87.02%. Benito Juarez International Airport (MEX), the primary hub for Aeromexico placed fourth in the global airports category this month with an OTP of 85.93%. Similarly, the airport also saw a 2-point decrease over last month’s OTP of 88.36%. LATAM Airlines (LA) came in fifth place this month with an OTP of 85.99%. Arturo Merino Benitez Airport (SCL), the region’s largest and busiest international airport, which serves carriers including LATAM Airlines, Avianca and Aeromexico, improved by more than 5 points from February and placed third in the global airport category with an OTP of 86.95%.

    Asia Pacific

    The top-ranking airlines in APAC this month showed significant improvements in their OTP performance over last month. Singapore Airlines (SQ) maintained its dominance in the region with an OTP of 88.31%, a 4-point increase over February’s OTP of 84.12%. AirAsia (AK) secured the second-place position this month with an OTP of 85.33%; a near 5-point increase over last month. Philippine Airlines (PR) finished the month in third place and with an OTP of 85.28%. The 7-point improvement from February’s performance, also positioned Philippine Airlines as the most improved airline in the region. Garuda Indonesia (GA) took fourth place this month in the region with an OTP of 83.48% and was followed closely by Cathay Pacific (CX) with an OTP of 83.13%.
    Similarly, major airports in the region including Changi International Airport (SIN), Haneda Airport (HND), Indira Gandhi International Airport (DEL), Incheon International Airport (ICN), and Osaka International Airport (ITM) showed remarkable improvements in OTP compared to the previous month’s performance. Changi International Airport (SIN) concluded the month with an OTP of 81.59%, which was a 6-point improvement over last month’s OTP of 75.57%. Haneda Airport (HND) recorded an OTP of 80.20% and Osaka International Airport (ITM) had an OTP of 88.63%. Indira Gandhi International Airport (DEL) had a 9-point increase in OTP and ended the month with an OTP of 78.71%. Incheon International Airport (ICN) recorded an OTP of 80.12%, which was a near 7-point increase over last month’s OTP of 73.58%.

    North America

    Unlike their counterparts in the Asia-Pacific region, North American airlines and airports experienced some decline in performance this month. The region also had a 33% increase in flight cancellations. Southwest Airlines, American Airlines, and SkyWest Airlines were responsible for a significant number of flight cancellations.
    For the third consecutive month in 2024, Delta Air Lines (DL) is the leader in the North American region. This month’s performance score of 85.54% was however a near 4-point decline over last month’s OTP of 89.27%. United Airlines (UA) followed Delta in second place with an OTP of 82.82%. Similarly, this was also a decrease of 2-points in performance over February. Alaska Airlines (AS) finished the month with an OTP of 78.79% and in third place. This was a 3-point decrease compared to their OTP of 81.91% in February. With a six-point decrease in performance, American Airlines (AA) dropped to fourth place this month with an OTP of 78.49%. American was followed by Southwest Airlines (WN) in fifth place with an OTP of 75.59%, which was a 6-point decrease over last month’s OTP of 81.88%.

    Major airports in the region also experienced significant declines in on-time performance. Dallas/Fort Worth International Airport (DFW), the primary hub for American Airlines saw a massive 12-point decline in OTP and finished the quarter with an OTP of 70.65%. George Bush Intercontinental Airport (IAH) saw a near 8-point decrease in OTP and finished the month with 77.83%. Miami International Airport (MIA) also saw an 8-point decrease (78.19%) and recorded an OTP of 70.16%. John F. Kennedy International Airport (JFK) finished the month with an OTP of 78.81%, a 4-point decrease compared to 83.12% from last month. O’Hare International Airport (ORD) ended the month with an OTP of 83.17%, a 4-point decrease compared to 87.50% from February. Minneapolis-St. Paul International Airport (MSP) concluded the month with an OTP of 84.64%, which was a 3-point decrease over last month’s performance of 88.01%.

    Europe

    Europe saw a 14% decline in the number of flights cancelled this month, with just 6,983 cancelled in March compared to 8,186 in February. Austrian Airlines (OS) retained its dominance in the region with an impressive OTP of 90.37%, albeit a 2.59% decrease compared to last month. Vienna International Airport (VIE), the main hub for Austrian Airlines, concluded the month with an OTP of 85.17%, a decrease of 4-points compared to February’s OTP of 89.39%. LOT Polish Airlines (LO) took the second-place spot with an OTP of 89.15%, a near 3-point increase over February’s performance. Aegean Airlines (A3) followed in third place with an OTP of 88.42%, a slight decrease over last month’s OTP (89.67%). Eleftherios Venizelos International Airport (ATH), a hub for Aegean concluded the month with an OTP of 85.46%, a nearly 3-point decrease compared to last month’s OTP of 88.12%. An astounding 13-point increase in this month’s OTP score propelled Norwegian Air Shuttle (DY) to fourth place with an OTP of 88.34% compared to last month’s 74.72%. Oslo Airport Gardermoen (OSL), the main hub for Norwegian Air Shuttle, demonstrated a solid OTP of 85.85%, a 7-point increase over February’s OTP of 78.74%. SunExpress (XQ), a new name in the Europe top ranking, secured the fifth spot with an OTP of 87.90%, a near 4-point increase compared to February. Antalya Airport (AYT), the base for SunExpress achieved an OTP of 86.88%, a near 4-point improvement compared to February OTP of 83.35%.

    Latin America

    The region continued to show improvement in operations this month with a 6% decrease in the number of reported flights cancelled (2,745) compared to 2,938 last month. Copa Airlines (CM) maintained its dominance in the region with a remarkable OTP of 90.26%. The Panama-based airline has dominated the Latin America region for three straight months this year. Tocumen International Airport (PTY), the main hub for Copa Airlines, also delivered an impressive OTP of 91.65%. With a 6-point improvement over last month’s performance (82.43%), Gol (G3) secured the second-place position with an OTP of 88.62%. The airline also showed the most improvement among the region’s top five carriers, with a 6-point increase from February’s OTP of 82.43%. Caribbean Airlines (BW) closely followed GOL in third place with an OTP of 88.50%. Avianca (AV) took the fourth-place position with an OTP of 87.05%, a 3-point improvement over February. After a near 4-point decline from last month, Aeromexico (AM) descended from second to fifth place with an OTP of 87.02%. Benito Juarez International Airport (MEX), the main hub of Aeromexico, delivered an OTP of 85.93%. Similarly, the airport also experienced a 2-point decrease compared to February’s OTP of 88.36%.

    Following the same trend, major airports serving as hubs for airlines such as Copa, Caribbean, GOL, Avianca, Aeromexico, and LATAM all showed improvements in their March performance compared to February. Jorge Chavez International Airport (LIM) made huge gains with an OTP of 89.41%, which was a near 7-point improvement over last month’s OTP of 82.88%. Arturo Merino Benitez Airport (SCL) delivered a 5-point increase in their OTP with 86.95% in March, up from 81.51% in February. Jose Joaquin de Olmedo Airport (GYE) turned in an OTP of 91.67%, a 2-point improvement from last month’s OTP of 89.57%. Mariscal Sucre International Airport (UIO) showed a near 2-point improvement from February with an OTP of 91.91%.

    Middle East & Africa

    Middle East & Africa witnessed a 12% surge in the number of flights canceled in March. The region had 1,950 flights canceled compared to 1,739 last month. Safair (FA) was still the undisputed leader in both the Middle East & Africa region and the low-cost carrier category in March. The airline concluded the month with an outstanding OTP of 96.67%, up nearly three points from 93.96% in February. This was also the highest performance score among all carriers across all regions and categories. Oman Air (WY) followed in second place, also with an impressive OTP of 93.32%. This was a 5-point increase compared to last month’s performance. With a remarkable thirteen-point increase over last month’s performance, Royal Jordanian (RJ) climbed from seventh to third place this month with an OTP of 89.68%. Gulf Air (GF) remained in fourth place with an OTP of 88.35%, a 4-point increase over February’s OTP of 84.08%. Qatar Airways (QR) finished the month in fifth place with an OTP of 87.36%, a 4-point increase over the previous month’s OTP of 83.27%.

    Airports in the region also showed huge improvements in their performance this month. King Khalid International Airport (RUH) secured the second-place spot in the global airports category with an OTP of 87.32% following a 4-point increase from last month’s OTP of 83.13%. Kuwait International Airport (KWI) delivered an OTP of 87.32%, up nearly 7 points from February’s performance of 80.51%. Meanwhile, Izmir Adnan Menderes Airport (ADB) turned in an OTP of 91.61%, a 2-point increase over last month’s OTP of 89.57%.

    Low-Cost Carriers

    Safair (FA) maintained its dominance in the category with an OTP of 96.67%, a nearly 3-point increase over the previous month’s performance. Since August last 2023, the low-cost airline has been the unrivaled leader in the Low-Cost category. Gol (G3) secured the second-place position with an OTP of 88.62%. With 13-point improvement in performance, Norwegian Air Shuttle (DY) came in third place with an OTP of 88.34% followed by Air Baltic (BT) with an OTP of 87.77%. Completing the list was Pegasus
    (PC) in fifth place with an OTP of 87.14%, a 10-point increase over last month’s OTP of 76.80%.

    March 2024


    GLOBAL SUMMARY – February 2024

    Aeromexico (AM) was the leader and the most improved airline in February, with a 90.66% OTP, a 12.5 point increase in OTP over January’s performance (78.13%). Delta Air Lines (DL) secured the second-place position with an OTP of 89.27%, a near 10-point improvement from the previous month. Iberia (IB) took the third-place spot with an OTP of 88.08%. With a near 7-point increase over the previous month’s performance, United Airlines (UA) secured the fourth position with an OTP of 84.91%. United was followed closely by Azul (AD) in fifth place with an OTP of 84.83%.

    In APAC, Singapore Airlines (SQ) topped the region with an OTP of 84.12%, followed by ANA (NH) in second place with an OTP of 82.85%. Cathay Pacific (CX) secured the third-place position with an OTP of 82.03%, and was closely followed by JAL (JL) with an OTP of 81.41%. Garuda Indonesia (GA) took the fifth-place position with an OTP of 81.09%. A significant 21% decrease in the number of flights cancelled was observed in the region for February, compared to January.

    In North America, in February, a staggering 77% decrease in cancelled flights led to OTP improvements of seven to ten points by the top performing North American airlines. Delta Air Lines (DL) remained the dominating carrier in the region, with an OTP of 89.27%. This is a near 10-point increase over the previous month’s OTP of 79.97%. United Airlines (UA) took second place with an OTP of 84.91%, which was almost a
    7-point improvement over the previous month’s performance. A remarkable 10-point improvement propelled American Airlines (AA) from fifth to third place this month, with an OTP of 84.43%. With a 7- point improvement over January, Alaska Airlines (AS) secured the fourth place with an OTP of 81.91%. Alaska was closely followed by Southwest Airlines (WN) with an OTP of 81.88%, this was nearly an 8- point increase compared to last month’s OTP of 74.31%.

    In Europe, the majority of airlines in the region significantly improved their OTP in February, while the total number of flights canceled decreased by 7%. Austrian Airlines (OS) maintained its top-ranking position again this month, with an impressive OTP of 92.96%, which was a 6-point increase over last month’s OTP of 86.95%. Iberia Express (I2) also remained in the second place position this month with an OTP of 90.15%, followed by Aegean Airlines (A3) with an OTP of 89.67%. ITA Airways (AZ), joined the ranking this month in fourth place with an OTP of 89.32%, a 3-point improvement compared to last month’s performance. Vueling (VY) took fifth place with an OTP of 89.11%.

    In Latin America, Latin America saw a 35% decrease in flight cancellations in February, from 4,452 in January to 2,938 flights this month. Copa Airlines (CM) concluded the month with an impressive OTP of 91.66%, leading the Latin America region. With an outstanding 12-point improvement over last month’s performance, Aeromexico (AM) moved from seventh to second place and finished the month with an OTP of 90.66%. Caribbean Airlines (BW) took third place with an OTP of 87.94%, Azul (AD) secured the fourth place with an OTP of 84.83%, this was nearly a 4-point improvement over last month’s OTP of 80.93%. Avianca (AV) took fifth place with an OTP of 83.88%.

    In the Middle East and Africa, A marginal decrease of 1-2 points in OTP was observed by the majority of airlines, despite a 35% decrease in the number of cancelled flights in the region. Safair (FA) concluded the month strong with an OTP of 93.96%, leading both the Middle East & Africa region and the Low-Cost Carrier category. Oman Air (WY) remained in second place with an OTP of 88.11%. Gulf Air (GF) took the third place spot with an OTP of 84.08%. Qatar Airways (QR) took fourth place with an OTP of 83.27%. Saudia (SV) came in fifth place with an OTP of 81.56%.

    For LCCs, For seven months running, Safair (FA) has been the undisputed leader in this category. The carrier concluded the month with an outstanding OTP 93.96%. Spanish low-cost airline, Iberia Express (I2), remained in second place with an OTP of 90.15%, followed by Vueling (VY) with an OTP of 89.11%. Two new names completed the top-ranking list in February, with Eurowings (EW) finishing in fourth place with an OTP of 87.16%, and Wizz Air Malta (W4) taking fifth place with an OTP of 85.30%.


    You can find out more on Cirium’s On-Time Performance portfolio and download reports here.


    GLOBAL SUMMARY – January 2024

    Madrid-based Iberia (IB) topped the global ranking in January with an OTP of 87.29%, more than 3-points improvement over December. This was a particularly remarkable feat for Iberia, considering the fact that the airline also faced operational challenges in January. A series of ground staff strikes resulted in the cancellations of over 400 flights impacting nearly 46,000 passengers. Qatar Airways (QR) maintained its second-place position with an OTP of 84.92%. The Doha-based airline continues to execute on its 2024 network expansion plans with the December announcement of increased services and destinations in Europe this summer. With a slight improvement in OTP (84.48%) over December (83.34%), Saudia (SV) moved from sixth-place to secure the third-place from United Airlines (UA). SA Avianca (AV) returned to the top 5 ranking in fourth-place with an OTP of 84.01%, a near 2-point improvement from December. LATAM Airlines (LA) made an impressive climb to fifth-place with an OTP of 81.88%.

    In APAC, pilots and ground staff shortage have been attributed to increased flight cancellations in the APAC region. Although the number of flight cancellations in January was 26% less than in December 2023, APAC still led all regions with more than 10,000 of their flights cancelled in January. Despite these operational challenges, the top five ranking airlines all made improvements in their January on-time performance scores from December. Philippine Airlines (PR) was the regional leader in January with an OTP of 86.85%, a near 4-point improvement from December’s performance. AirAsia (AK), who ranked fifth in December, took the second-place spot after a 2-point improvement in OTP (83.98%). Vietnam Airlines (VN) finished the month in third place with an OTP of 83.85%, after a near 4-points improvement over December’s performance of 79.94%. Singapore Airlines (SQ) secured the fourth spot with an OTP of 82.96%. Thai AirAsia (FD) took fifth place with an OTP of 82.82%, a slight decrease in performance compared to December (84.09%).

    In North America, January winter conditions which affected the east and west coast regions caused thousands of flights to be canceled and delayed, which led to astounding 400% increase in the number of flights canceled compared to December 2023. These cancellations and operational challenges negatively impacted the on-time performance scores of North American carriers in January. Following the success of 2023 Annual Review, Delta Air Lines (DL) remained as the regional leader with an OTP of 79.97%. This, however, was an almost 10-point decrease compared to last month (89.57%). The winter storm caused a significant rise in flight cancellations impacting JFK (a Delta hub), with 15% of flights canceled and delayed. United Airlines (UA) remained in the second spot with an OTP of 78.61%, a 7-point decline from December. Alaska Airlines (AS) started the year in the headlines after a midair door incident caused a global grounding of the Boeing 737-9Max. However, the airline was still able to secure the third spot in the region with an OTP of 74.53%. This was a notable 8-point decrease compared to December’s OTP of 83.12%.

    In Europe, with ongoing workforce issues facing the region, Europe had a significant 25% decrease in flight cancellations in January compared to December 2023. Most of the top-ranking airlines in the region made improvements in their OTP scores in January over December. The Greece flag carrier, Aegean Airlines (A3), claimed the top spot in January with an OTP of 90.02%, a near 5-point increase over December. With a near 4-point improvement over the previous month, Iberia Express (I2) took second-place with an OTP of 89.54%. The Spanish low-cost carrier was the regional leader in the 2023 Cirium Annual On-Time Performance Review. Vueling (VY) took third-place with an OTP of 87.36%. Iberia (IB) remained in fourth-place with an OTP of 87.29%, an almost 3-point increase over December’s OTP of 84.30%. Despite finishing the month in fifth-place, Austrian (OS) set a new regional record with a whopping 14-point increase over December – from 72.75% to 86.95%.

    In Latin America, like its North American counterparts, the Latin American region also had an increase (50%) in the total number of flights cancelled in January compared to December. However, the number of actual flights cancelled (1,496) was less compared to North America and did not have any significant impact on the on-time performance scores of the top-ranking airlines in the region. Copa Airlines (CM), the new leader in the Latin America region, concluded January with an OTP of 89.39%. This was nearly a 3-point increase over December’s performance. The airline’s operations were also impacted by the grounding of the Boeing 737-9Max. An impressive 11-point improvement propelled Caribbean Airlines (BW) from sixth to second-place in January, with an OTP of 88.73%. With an OTP of 84.01%, the 2023 Cirium Annual On-Time Performance Review global airline winner, SA Avianca (AV) came in third-place in January. LATAM Airlines (LA) remained in fourth-place with an OTP of 81.88%. Aerolineas Argentinas (AR) took fifth-place with an OTP of 81.65%, a massive 11-point improvement over last month’s OTP of 70.24%.

    In the Middle East and Africa, Despite a 10% increase in flight cancellations, Middle East & Africa region recorded the lowest number of flights cancelled among all regions in January. Just under 250 flights were cancelled in the region in January. However, some of the region’s top-ranking airlines declined in their OTP scores for the month. Safair (FA) concluded January with an impressive OTP of 94.59%, leading both the Middle East & Africa region and the Low-Cost Carrier categories. Oman Air (WY), the regional leader in the 2023 Cirium On-Time Performance Review, took second-place this month with an OTP result of 86.78%, a 2-point decline from last month’s performance. Qatar Airways (QR) came in third-place again with an OTP of 84.92%. This was a near 3-point decline in performance compared to December’s OTP of 87.74%. Saudia (SV) held the fourth spot with an OTP of 84.48%, a slight increase from the previous month’s performance. Following closely behind was Royal Jordanian (RJ) with an OTP of 80.24%, a near 4-point decrease compared to the previous month’s performance.

    For LCCs, Safair (FA), the category winner of the Cirium 2023 Annual On-Time Performance Review continued to dominate the low-cost carrier category with an OTP of 94.59%. Iberia Express (I2) secured the second spot with an OTP of 89.54%, a 4-point increase over last month’s performance. Vueling (VY) followed in third-place with an OTP of 87.36%. Hong Kong Express (UO) joined the ranking in fourth-place with an OTP of 84.66%. This was a notable 8-point improvement over last month’s OTP of 76.78%. AirAsia (AK) secured the fifth-place ranking with an OTP of 83.98%, a 2-point increase over the previous month’s OTP of 81.93%.


    You can find out more on Cirium’s On-Time Performance portfolio and download reports here.

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