2019 Airline On Time Performance

On-time performance report

Airline and airport on-time performance data

Cirium will return to regular On-Time Performance Reports as airline schedules stabilize post-pandemic.

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The Cirium Monthly Airline Insights Report — The aviation industry in recovery, March 2021

The Cirium Airline Insights Review 2020 — Including The On-Time Performance Review 2020

The 2019 most reliable airlines and airports are…

Cirium celebrates airline and airport success with the annual On-Time Performance Review. With COVID-19 disrupting flights world-wide, Cirium broadened the focus with a 2020 Year-In-Review report, but you can still read the 2019 report.

About the Cirium On-Time Performance Review

  • Airline performance is determined by on-time arrivals and airport performance is determined by on-time departures. A flight is considered on-time if it arrives or departs the gate within 14 minutes and 59 seconds (less than 15 minutes) of the scheduled time.
  • There are three airline categories: Global, Major (by region) and Low Cost Carriers. Each category—except Low Cost Carriers—has winners for mainline and network operations.
  • Airport rankings are determined globally and by size, which includes Large, Medium, and Small airports.

On-Time Performance history

YearGlobal WinnersCategory winners
2019Global airline: Aeroflot, 86.68% on-time arrivals

Global network: LATAM, 86.67%

Global airport: Sheremetyevo International Airport (SVO), 95.01%
APAC airline: ANA, 86.26%
APAC network: ANA, 86.49%
North America airline: Delta, 85.69%
North America network: Delta, 84.63%
Europe airline: Aeroflot, 86.68%
Europe network: Aeroflot, 86.82%
Latin America airline: Copa, 92.16%%
Latin America network: Copa, 92.29%
Middle-East and Africa airline: Qatar, 82.45%
Middle-East and Africa network: Qatar, 82.45%
Low-cost carriers: Starflyer, 91.37%
2018Global airline: Delta86.09% on-time arrivals

Global network: Qatar, 85.88%
APAC airline: Japan, 84.73%
APAC network: ANA, 85.25%
North America airline: Delta, 86.09%
North America network: Delta, 84.30%
Europe airline: KLM, 85.04%
Europe network: KLM, 85.59%
Latin America airline: Copa, 89.68%
Latin America network: Copa, 90.16%
Middle-East and Africa airline: Qatar, 85.88%
Middle-East and Africa network: Qatar, 85.88%
Low-cost carriers: Azul & Iberia Express (tied), 86.47%
2017Global airline: Delta, 85.94% on-time arrivals
Global network: Iberia, 88.97%
APAC airline: JAL, 86.09%
APAC network: ANA, 85.67%
North America airline: Delta, 84.06%
North America network: Delta, 85.94%
Europe airline: Iberia, 88.97%
Europe network: Iberia, 89.54%
Latin America airline: Copa, 87.53%
Latin America network: Copa, 86.63%
Middle-East and Africa airline: Qatar, 83.64%
Middle-East and Africa network: Qatar, 83.64%
Low-cost carriers: Iberia Express, 91.77%
2016Global airline: Iberia
Global network: KLM
Airline alliances: oneworld
APAC airline: JAL
APAC network: JAL
North America airline: Alaska Airlines
North America network: Alaska Airlines
Europe airline: Iberia
Europe network: Iberia
Latin America airline: Copa
Latin America network: Copa
Middle-East and Africa airline: Qatar
Middle-East and Africa network: Qatar
Low-cost carriers: Iberia Express
2015Global airline: JALAPAC airline: JAL
North America airline: Alaska Airlines
Europe airline: Iberia
Latin America airline: Copa
Middle-East and Africa airline: Qatar
2014Global airline: KLM
Major alliance: oneworld
APAC airline: Japan Airlines
North America airline: Alaska Airlines
Europe airline: Finnair
Latin America airline: Copa Airlines
Middle-East and Africa airline: Saudia
Low-cost carriers: Iberia Express
2013Global airline: Japan Airlines
Global network: Japan Airlines
APAC airline: Japan Airlines
North America airline: Alaska Airlines
Europe airline: KLM
Latin America airline: Copa Airlines
Middle-East and Africa airline: Gulf Air
Low-cost carriers: Thai AirAsia
2012Global airline: Japan Airlines, 90.35% on-time arrivals

Airline Alliance: oneworld Alliance, 79.55%

Global Network: All Nippon Airways, 85.46%

Lowest Global Cancellations: All Nippon Airways, 0.22%
Asia major airline: Japan Airlines, 90.35%
Asia regional airline: J-Air, 92.85%
North America major airline: Alaska Airlines, 87.26%
North American regional airline: Hawaiian Airlines, 92.29% 
Europe major airline: LOT Polish Airlines, 89.35%
Europe regional airline: Aegean Airlines, 93.02%
Middle-East and Africa major airline: South African Airways, 91.17%
Pacific major airline: Air New Zealand, 87.76%
South America major airline: Azul – Linhas Aéreas Brasileiras, 80.04%

2011Global airline: All Nippon Airways (ANA), 90.18% on-time arrivals

Global Airport: SEATAC (SEA), 86.28%
Asia major airline: ANA, 90.18%
Asia regional airline: Japan Air Commuter (JAL), 92.60%
North America major airline: Alaska Airlines, 87.79%
North American regional airline: Hawaiian Airlines, 91.96% 
Europe major airline: SAS, 88.22%
Europe regional airline: NAYSA, 91.67%
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