| 2019 | Global airline: Aeroflot, 86.68% on-time arrivals
Global network: LATAM, 86.67%
Global airport: Sheremetyevo International Airport (SVO), 95.01% | APAC airline: ANA, 86.26%
APAC network: ANA, 86.49%
North America airline: Delta, 85.69%
North America network: Delta, 84.63%
Europe airline: Aeroflot, 86.68%
Europe network: Aeroflot, 86.82%
Latin America airline: Copa, 92.16%%
Latin America network: Copa, 92.29%
Middle-East and Africa airline: Qatar, 82.45%
Middle-East and Africa network: Qatar, 82.45%
Low-cost carriers: Starflyer, 91.37% |
| 2018 | Global airline: Delta, 86.09% on-time arrivals
Global network: Qatar, 85.88% | APAC airline: Japan, 84.73%
APAC network: ANA, 85.25%
North America airline: Delta, 86.09%
North America network: Delta, 84.30%
Europe airline: KLM, 85.04%
Europe network: KLM, 85.59%
Latin America airline: Copa, 89.68%
Latin America network: Copa, 90.16%
Middle-East and Africa airline: Qatar, 85.88%
Middle-East and Africa network: Qatar, 85.88%
Low-cost carriers: Azul & Iberia Express (tied), 86.47% |
| 2017 | Global airline: Delta, 85.94% on-time arrivals
Global network: Iberia, 88.97% | APAC airline: JAL, 86.09%
APAC network: ANA, 85.67%
North America airline: Delta, 84.06%
North America network: Delta, 85.94%
Europe airline: Iberia, 88.97%
Europe network: Iberia, 89.54%
Latin America airline: Copa, 87.53%
Latin America network: Copa, 86.63%
Middle-East and Africa airline: Qatar, 83.64%
Middle-East and Africa network: Qatar, 83.64%
Low-cost carriers: Iberia Express, 91.77% |
| 2016 | Global airline: Iberia
Global network: KLM
Airline alliances: oneworld | APAC airline: JAL
APAC network: JAL
North America airline: Alaska Airlines
North America network: Alaska Airlines
Europe airline: Iberia
Europe network: Iberia
Latin America airline: Copa
Latin America network: Copa
Middle-East and Africa airline: Qatar
Middle-East and Africa network: Qatar
Low-cost carriers: Iberia Express |
| 2015 | Global airline: JAL | APAC airline: JAL
North America airline: Alaska Airlines
Europe airline: Iberia
Latin America airline: Copa
Middle-East and Africa airline: Qatar |
| 2014 | Global airline: KLM
Major alliance: oneworld | APAC airline: Japan Airlines
North America airline: Alaska Airlines
Europe airline: Finnair
Latin America airline: Copa Airlines
Middle-East and Africa airline: Saudia
Low-cost carriers: Iberia Express |
| 2013 | Global airline: Japan Airlines
Global network: Japan Airlines | APAC airline: Japan Airlines
North America airline: Alaska Airlines
Europe airline: KLM
Latin America airline: Copa Airlines
Middle-East and Africa airline: Gulf Air
Low-cost carriers: Thai AirAsia |
| 2012 | Global airline: Japan Airlines, 90.35% on-time arrivals
Airline Alliance: oneworld Alliance, 79.55%
Global Network: All Nippon Airways, 85.46%
Lowest Global Cancellations: All Nippon Airways, 0.22%
| Asia major airline: Japan Airlines, 90.35%
Asia regional airline: J-Air, 92.85%
North America major airline: Alaska Airlines, 87.26%
North American regional airline: Hawaiian Airlines, 92.29%
Europe major airline: LOT Polish Airlines, 89.35%
Europe regional airline: Aegean Airlines, 93.02%
Middle-East and Africa major airline: South African Airways, 91.17%
Pacific major airline: Air New Zealand, 87.76%
South America major airline: Azul – Linhas Aéreas Brasileiras, 80.04%
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| 2011 | Global airline: All Nippon Airways (ANA), 90.18% on-time arrivals
Global Airport: SEATAC (SEA), 86.28% | Asia major airline: ANA, 90.18%
Asia regional airline: Japan Air Commuter (JAL), 92.60%
North America major airline: Alaska Airlines, 87.79%
North American regional airline: Hawaiian Airlines, 91.96%
Europe major airline: SAS, 88.22%
Europe regional airline: NAYSA, 91.67%
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