Airline and airport on-time performance

The On-Time Performance Report

Airline and airport on-time performance data

The 2019 Annual On-Time Performance Review

The 2019 most reliable airlines and airports are…

Cirium celebrates airline and airport success with the annual On-Time Performance Review. With COVID-19 disrupting flights world-wide, Cirium broadened the focus with a 2020 Year-In-Review report, but you can still read Annual On-Time Performance (OTP) 2019 report.

About the annual Cirium On-Time Performance Review

Airline performance is determined by on-time arrivals and airport performance is determined by on-time departures. A flight is considered on-time if it arrives or departs within less than 15 minutes of the scheduled time.
There are three airline categories: Global, Major (by region) and Low Cost Carriers. Each category—except Low Cost Carriers—has winners for mainline and network operations.
Airport rankings are determined globally and by size, which includes Large, Medium, and Small airports.

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On-Time Performance history

Year	Global Winners	Category winners
2019	Global airline: Aeroflot, 86.68% on-time arrivals Global network: LATAM, 86.67% Global airport: Sheremetyevo International Airport (SVO), 95.01%	APAC airline: ANA, 86.26% APAC network: ANA, 86.49% North America airline: Delta, 85.69% North America network: Delta, 84.63% Europe airline: Aeroflot, 86.68% Europe network: Aeroflot, 86.82% Latin America airline: Copa, 92.16%% Latin America network: Copa, 92.29% Middle-East and Africa airline: Qatar, 82.45% Middle-East and Africa network: Qatar, 82.45% Low-cost carriers: Starflyer, 91.37%
2018	Global airline: Delta, 86.09% on-time arrivals Global network: Qatar, 85.88%	APAC airline: Japan, 84.73% APAC network: ANA, 85.25% North America airline: Delta, 86.09% North America network: Delta, 84.30% Europe airline: KLM, 85.04% Europe network: KLM, 85.59% Latin America airline: Copa, 89.68% Latin America network: Copa, 90.16% Middle-East and Africa airline: Qatar, 85.88% Middle-East and Africa network: Qatar, 85.88% Low-cost carriers: Azul & Iberia Express (tied), 86.47%
2017	Global airline: Delta, 85.94% on-time arrivals Global network: Iberia, 88.97%	APAC airline: JAL, 86.09% APAC network: ANA, 85.67% North America airline: Delta, 84.06% North America network: Delta, 85.94% Europe airline: Iberia, 88.97% Europe network: Iberia, 89.54% Latin America airline: Copa, 87.53% Latin America network: Copa, 86.63% Middle-East and Africa airline: Qatar, 83.64% Middle-East and Africa network: Qatar, 83.64% Low-cost carriers: Iberia Express, 91.77%
2016	Global airline: Iberia Global network: KLM Airline alliances: oneworld	APAC airline: JAL APAC network: JAL North America airline: Alaska Airlines North America network: Alaska Airlines Europe airline: Iberia Europe network: Iberia Latin America airline: Copa Latin America network: Copa Middle-East and Africa airline: Qatar Middle-East and Africa network: Qatar Low-cost carriers: Iberia Express
2015	Global airline: JAL	APAC airline: JAL North America airline: Alaska Airlines Europe airline: Iberia Latin America airline: Copa Middle-East and Africa airline: Qatar
2014	Global airline: KLM Major alliance: oneworld	APAC airline: Japan Airlines North America airline: Alaska Airlines Europe airline: Finnair Latin America airline: Copa Airlines Middle-East and Africa airline: Saudia Low-cost carriers: Iberia Express
2013	Global airline: Japan Airlines Global network: Japan Airlines	APAC airline: Japan Airlines North America airline: Alaska Airlines Europe airline: KLM Latin America airline: Copa Airlines Middle-East and Africa airline: Gulf Air Low-cost carriers: Thai AirAsia
2012	Global airline: Japan Airlines, 90.35% on-time arrivals Airline Alliance: oneworld Alliance, 79.55% Global Network: All Nippon Airways, 85.46% Lowest Global Cancellations: All Nippon Airways, 0.22%	Asia major airline: Japan Airlines, 90.35% Asia regional airline: J-Air, 92.85% North America major airline: Alaska Airlines, 87.26% North American regional airline: Hawaiian Airlines, 92.29% Europe major airline: LOT Polish Airlines, 89.35% Europe regional airline: Aegean Airlines, 93.02% Middle-East and Africa major airline: South African Airways, 91.17% Pacific major airline: Air New Zealand, 87.76% South America major airline: Azul – Linhas Aéreas Brasileiras, 80.04%
2011	Global airline: All Nippon Airways (ANA), 90.18% on-time arrivals Global Airport: SEATAC (SEA), 86.28%	Asia major airline: ANA, 90.18% Asia regional airline: Japan Air Commuter (JAL), 92.60% North America major airline: Alaska Airlines, 87.79% North American regional airline: Hawaiian Airlines, 91.96% Europe major airline: SAS, 88.22% Europe regional airline: NAYSA, 91.67%