AIRPORTs
Behind the Magical Changi Experience – trusted data, precision and consistency
Discover how Changi Airport uses predictive flight intelligence to anticipate demand, mitigate disruptions, support planning and deliver precision operations.
#SOLVEDBYCIRIUM
As one of the world’s leading aviation hubs, Changi Airport Group is committed to delivering safe, seamless and efficient operations while providing an exceptional passenger experience. Managing a growing hub and an increasing number of aircraft movements daily requires accurate, reliable information and the ability to make confident decisions in real time.
In this two-part conversation, Andrew Shanks, Vice President of Product for Cirium Sky, speaks with Kelvin Tan, Vice President of Airside Operations at Changi Airport Group, as he shares how Changi uses Cirium Sky Flight Status Stream to improve situational awareness, enhance operational planning and support decision-making across airport operations.
Kelvin Tan
Vice President, Airside Operations
Changi Airport Group
A two-part testimonial series
PART ONE
Commitment to operational excellence
Hear how Changi Airport Group manages complex airside operations and uses Cirium Sky Flight Status Stream to improve planning, decision-making and operational resilience.
PART TWO
Transforming through data and collaboration
Explore the operational impact of predictive flight intelligence and learn how a close partnership with Cirium helps Changi Airport Group drive precision, consistency and continuous improvement.
How predictive intelligence supports Changi operations
Anticipate operational challenges
Changi Airport uses Cirium’s predicted landing times to anticipate stand demand, improve gate planning and make operational decisions earlier, with confidence. Access to accurate predictive information enables teams to mitigate potential disruptions and the downstream impact.
Turn visibility into operational efficiency
By transforming predicted landing times into estimated
in-block times (EIBT) and sharing them across airport stakeholders, Changi creates a common operating picture that supports better coordination, resource allocation and manpower planning.
Deliver precision and consistency at scale
For a global hub with high traffic density and significant transfer volumes, precision and consistency are critical. Comprehensive and accurate flight intelligence helps Changi reduce unnecessary buffers, allocate resources with confidence to support a smoother passenger experience.
Driving innovation through collaboration
The Changi and Cirium teams work closely to continuously improve outcomes. Regular engagement, responsiveness to feedback and a shared commitment to innovation have supported ongoing enhancements that improve intelligence and operational performance.
“With Cirium, we have visibility over when a flight will arrive at Changi. This helps us in achieving precision operations, comprehensiveness, accuracy that eliminates unnecessary buffers and allows ground handlers to allocate resources with confidence. All of which translates to a smoother travel experience for passengers, consistently, daily.”
Kelvin Tan, Vice President, Airside Operations, Changi Airport Group