{"id":10308,"date":"2025-02-20T08:01:04","date_gmt":"2025-02-20T08:01:04","guid":{"rendered":"https:\/\/www.cirium.com\/jp\/?post_type=cirium_blog&#038;p=10308"},"modified":"2026-01-23T05:30:26","modified_gmt":"2026-01-23T05:30:26","slug":"japan-airlines-symbol-timeliness-quality-world-class-service","status":"publish","type":"cirium_blog","link":"https:\/\/www.cirium.com\/jp\/thoughtcloud\/japan-airlines-symbol-timeliness-quality-world-class-service\/","title":{"rendered":"\u65e5\u672c\u822a\u7a7a\u2015\u2015\u5b9a\u6642\u904b\u822a\u3001\u54c1\u8cea\u3001\u30ef\u30fc\u30eb\u30c9\u30af\u30e9\u30b9\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u8c61\u5fb4"},"content":{"rendered":"\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<figure class=\"wp-block-image aligncenter size-full is-style-rounded lnrs-hide-block-on-mobile\"><img decoding=\"async\" src=\"https:\/\/assets.fta.cirium.com\/wp-content\/uploads\/2022\/12\/02194138\/isaac-pato.jpg\" alt=\"\" class=\"wp-image-38434\" style=\"aspect-ratio:1;object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-rounded lnrs-hide-block-on-desktop\"><img decoding=\"async\" src=\"https:\/\/assets.fta.cirium.com\/wp-content\/uploads\/2022\/12\/02194138\/isaac-pato.jpg\" alt=\"\" class=\"wp-image-38434\" style=\"aspect-ratio:1;object-fit:cover;width:150px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--40)\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/assets.fta.cirium.com\/wp-content\/uploads\/2025\/03\/27113651\/CiriumLogoB_TC-1750x682.jpg\" alt=\"\" class=\"wp-image-81279\" style=\"width:250px\" \/><\/figure>\n\n\n\n<p class=\"has-x-large-font-size\" style=\"padding-top:var(--wp--preset--spacing--10)\"><strong>Isaac Pato<\/strong>, Senior Data Analyst, <strong>Cirium<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"\">\u79c1\u305f\u3061\u306f\u30012024\u5e74\u306e\u5b9a\u6642\u904b\u822a\u5b9f\u7e3e\uff08OTP\uff09\u306b\u304a\u3044\u3066\u3001<a href=\"https:\/\/www.jal.com\/en\/company\/jal_history\/\">\u65e5\u672c\u822a\u7a7a\uff08JAL\uff09<\/a>\u3092\u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\uff08APAC\uff09\u5730\u57df\u306e\u30c8\u30c3\u30d7\u30a8\u30a2\u30e9\u30a4\u30f3\u3068\u3057\u3066\u767a\u8868\u3067\u304d\u308b\u3053\u3068\u3092\u5149\u6804\u306b\u601d\u3044\u307e\u3059\u3002\u540c\u793e\u306f2024\u5e748\u6708\u306b\u767a\u751f\u3057\u305f\u53f0\u98a87\u53f7\u3068\u53f0\u98a810\u53f7\u306e\u5f71\u97ff\u306b\u3088\u308b\u9855\u8457\u306a\u30d5\u30e9\u30a4\u30c8\u306e\u4e71\u308c\u3084\u9045\u5ef6\u3092\u4e57\u308a\u8d8a\u3048\u3001<strong>\u5168314,774\u4fbf\u306e\u904b\u822a\u306b\u304a\u3044\u306680.90\uff05\u3068\u3044\u3046\u4e26\u5916\u308c\u305f\u5b9a\u6642\u5230\u7740\u7387\u3092\u9054\u6210<\/strong>\u3057\u307e\u3057\u305f\u3002\u3053\u306e2\u3064\u306e\u53f0\u98a8\u306f\u5f53\u6642\u3001\u65e5\u672c\u5404\u5730\u3067\u30d5\u30e9\u30a4\u30c8\u306e\u5927\u5e45\u306a\u9045\u5ef6\u3084\u6b20\u822a\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u307e\u3059\u3002\u4eca\u56de\u306e\u6804\u8a89\u306f\u3001JAL\u306e\u904b\u822a\u6280\u8853\u306e\u512a\u79c0\u3055\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u4e57\u5ba2\u306b\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u4e16\u754c\u30af\u30e9\u30b9\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3046JAL\u306b\u6df1\u304f\u6839\u5dee\u3057\u305f\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u53cd\u6620\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-cirium-h-5-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--cirium-primary);border-left-width:5px;margin-right:0;margin-left:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"\"><strong>JAL\u304c\u9054\u6210\u3057\u305f\u9ad8\u3044OTP\u306b\u306f\u30011951\u5e74\u306e\u5275\u696d\u6642\u304b\u3089\u5927\u5207\u306b\u3057\u3066\u304d\u305f\u3001\u822a\u7a7a\u4f1a\u793e\u306b\u4e0d\u53ef\u6b20\u306a\u6b63\u78ba\u3055\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u306b\u5bfe\u3059\u308b\u771f\u646f\u306a\u59ff\u52e2\u304c\u793a\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"\">70\u5e74\u4ee5\u4e0a\u306e\u6b74\u53f2\u3092\u6301\u3064JAL\u306f\u3001\u52b9\u7387\u6027\u3001\u5b89\u5168\u6027\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e00\u8cab\u3057\u3066\u512a\u5148\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u6307\u91dd\u3092\u901a\u3058\u3066\u3001\u540c\u793e\u306f\u4e16\u754c\u306e\u822a\u7a7a\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u307e\u305f\u8aa0\u5b9f\u306a\u904b\u822a\u3092\u5b9f\u8df5\u3059\u308b\u4ee3\u8868\u7684\u4f01\u696d\u3068\u3057\u3066\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"\">\u904b\u822a\u306e\u6b63\u78ba\u3055\u3092\u793a\u3059\u6570\u5024\u306b\u9650\u3089\u305a\u3001JAL\u306f\u4e16\u754c\u306e\u822a\u7a7a\u696d\u754c\u306b\u5bfe\u3059\u308b\u5927\u304d\u306a\u5f71\u97ff\u529b\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u65e5\u672c\u306e\u6d3b\u6c17\u3042\u308b\u9996\u90fd\u3067\u3042\u308a\u3001\u4e16\u754c\u3067\u6700\u3082\u5fd9\u3057\u3044\u30cf\u30d6\u7a7a\u6e2f\u306e\u3072\u3068\u3064\u3067\u3082\u3042\u308b\u6771\u4eac\u306b\u6226\u7565\u7684\u306b\u4f4d\u7f6e\u3059\u308bJAL\u306e\u904b\u822a\u8def\u7dda\u306f\u3001APAC\u3068\u305d\u306e\u4ed6\u306e\u5730\u57df\u3092\u7d50\u3076\u91cd\u8981\u306a\u30ea\u30f3\u30af\u3092\u5f62\u6210\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u5e83\u7bc4\u306a\u8def\u7dda\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306f\u3001\u65c5\u5ba2\u306e\u79fb\u52d5\u3060\u3051\u3067\u306a\u304f\u3001\u8cbf\u6613\u3084\u7d4c\u6e08\u5354\u529b\u3092\u3082\u4fc3\u9032\u3057\u3001\u4e16\u754c\u5e02\u5834\u3092\u3064\u306a\u3050\u91cd\u8981\u306a\u30d7\u30ec\u30fc\u30e4\u30fc\u3068\u3057\u3066\u306eJAL\u306e\u5f79\u5272\u3092\u78ba\u56fa\u305f\u308b\u3082\u306e\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001JAL\u306e\u7dcf\u5408\u7684\u306a\u4f01\u696d\u30d3\u30b8\u30e7\u30f3\u306f\u6301\u7d9a\u53ef\u80fd\u6027\u3068\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u53ca\u3093\u3067\u304a\u308a\u3001\u4e16\u754c\u306e\u822a\u7a7a\u696d\u754c\u5168\u4f53\u306e\u57fa\u6e96\u3067\u3042\u308a\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"\">JAL\u306e\u5b9f\u7e3e\u5411\u4e0a\u306b\u306f\u3001\u660e\u3089\u304b\u306b\u65e5\u672c\u306e\u6587\u5316\u7684\u67a0\u7d44\u307f\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u56fd\u306f\u6642\u9593\u53b3\u5b88\u3001\u7dbf\u5bc6\u306a\u8a08\u753b\u3001\u6280\u8853\u9769\u65b0\u3092\u91cd\u8996\u3059\u308b\u3053\u3068\u3067\u4e16\u754c\u7684\u306b\u3082\u6709\u540d\u3067\u3059\u3002\u305d\u308c\u3089\u306e\u7279\u6027\u304cJAL\u306e\u65e5\u3005\u306e\u904b\u822a\u696d\u52d9\u306b\u3082\u5e38\u306b\u8868\u308c\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-cirium-h-5-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"border-left-color:var(--wp--preset--color--cirium-primary);border-left-width:5px;margin-right:0;margin-left:0;padding-right:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">\n<p class=\"\"><strong>\u65e5\u672c\u306e\u540d\u9ad8\u3044\u9244\u9053\u7db2\u3084\u822a\u7a7a\u30b7\u30b9\u30c6\u30e0\u3068\u3044\u3063\u305f\u904b\u8f38\u30bb\u30af\u30bf\u30fc\u306f\u3001\u4fe1\u983c\u6027\u306e\u5411\u4e0a\u306b\u5c02\u5fc3\u3059\u308b\u6bd4\u985e\u306a\u304d\u59ff\u52e2\u3092\u8c61\u5fb4\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"\">\u3053\u306e\u6587\u5316\u7684\u306a\u601d\u8003\u6cd5\u304cJAL\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u8272\u6fc3\u304f\u53cd\u6620\u3055\u308c\u3001\u7d99\u7d9a\u7684\u306a\u6539\u5584\u3068\u7cbe\u5ea6\u306b\u5f37\u304f\u3053\u3060\u308f\u308b\u6027\u8cea\u3092\u80b2\u3093\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"\">\u3055\u3089\u306b\u3001JAL\u304c\u30ea\u30fc\u30c0\u30fc\u4f01\u696d\u3068\u3057\u3066\u53f0\u982d\u3057\u305f\u80cc\u666f\u306b\u306f\u5730\u7406\u7684\u8981\u56e0\u3082\u3042\u308a\u307e\u3059\u3002\u4e3b\u8981\u306a\u7d4c\u7531\u5730\u57df\u306b\u4f4d\u7f6e\u3059\u308b\u65e5\u672c\u306f\u30a2\u30b8\u30a2\u3078\u306e\u91cd\u8981\u306a\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u3068\u3057\u3066\u306e\u5f79\u5272\u3092\u62c5\u3063\u3066\u304a\u308a\u3001JAL\u306f\u305d\u306e\u9ad8\u3044\u63a5\u7d9a\u6027\u3068\u52b9\u7387\u6027\u3092\u751f\u304b\u3057\u3066\u904b\u822a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u6771\u4eac\u306b\u3042\u308b\u672c\u793e\u306f\u3001\u65e5\u672c\u306e\u5206\u539a\u3044\u6280\u8853\u30a4\u30f3\u30d5\u30e9\u306e\u6069\u6075\u3092\u53d7\u3051\u3001OTP\u3068\u4e57\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u6700\u5148\u7aef\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5c0e\u5165\u3092\u5f8c\u62bc\u3057\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"\">\u3053\u3046\u3057\u305f\u8a8d\u8b58\u306e\u3082\u3068\u3001JAL\u306fAPAC\u5730\u57df\u3067\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u5f37\u5316\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u54c1\u8cea\u3068\u4fe1\u983c\u6027\u306b\u5bfe\u3059\u308b\u65e5\u672c\u306e\u732e\u8eab\u7684\u59ff\u52e2\u3092\u8c61\u5fb4\u3059\u308b\u5b58\u5728\u306b\u3082\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u4f1d\u7d71\u3068\u9769\u65b0\u3001\u305d\u3057\u3066\u822a\u7a7a\u696d\u754c\u306e\u3042\u3089\u3086\u308b\u5074\u9762\u306b\u304a\u3051\u308b\u5353\u8d8a\u6027\u3078\u306e\u63fa\u308b\u304e\u306a\u3044\u3053\u3060\u308f\u308a\u3092\u8abf\u548c\u3055\u305b\u308b\u3053\u3068\u3067\u4f55\u304c\u9054\u6210\u3067\u304d\u308b\u306e\u304b\u3092\u3001\u65c5\u884c\u8005\u306b\u3082\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306b\u3082\u81ea\u3089\u4f8b\u793a\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-style-cirium-columns-reverse has-cirium-light-grey-background-color has-background is-layout-flex wp-container-core-columns-is-layout-fa6f8116 wp-block-columns-is-layout-flex\" style=\"padding-top:2.5rem;padding-bottom:2.5rem\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:350px\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/assets.fta.cirium.com\/wp-content\/uploads\/2024\/12\/02195011\/Screenshot-2025-01-02-at-11.49.57%E2%80%AFAM.png\" alt=\"\" class=\"wp-image-78039\" style=\"width:300px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-style-cirium-reports-banner-content is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-h4 has-dark-primary-yellow-color has-text-color has-cirium-h-5-font-size\" id=\"h-report-highlights\">\u30ec\u30dd\u30fc\u30c8\u306e\u30cf\u30a4\u30e9\u30a4\u30c8<\/h2>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">\u30c7\u30eb\u30bf\u822a\u7a7a\u304c4\u5e74\u9023\u7d9a\u3067Cirium\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30ca\u30eb\u30fb\u30a8\u30af\u30bb\u30ec\u30f3\u30b9\u306e\u30d7\u30e9\u30c1\u30ca\u8cde\u3092\u53d7\u8cde<\/li>\n\n\n\n<li class=\"\">\u30a2\u30a8\u30ed\u30e1\u30d2\u30b3\u822a\u7a7a\u304c\u30b0\u30ed\u30fc\u30d0\u30eb\u90e8\u9580\u3067\u6700\u3082\u5b9a\u6642\u904b\u822a\u7387\u306e\u9ad8\u3044\u822a\u7a7a\u4f1a\u793e\u306b\u8a8d\u5b9a\u3055\u308c\u308b<\/li>\n\n\n\n<li 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